The Top Ten Rules of E-Mail Etiquette
Human Resources IQ, one of our sites, posted an article on email etiquette. You can read the full article on email etiquette here. I thought I would summarize the points and share with you.
- Read before sending and fix your mistakes.
Credit: stuartpilbrow's Flickr
- Ignore the mistakes of others.
- Do not e-mail when angry or upset.
- Expect your message to go public.
- Send request in time.
- Respond immediately or make a note to respond soon.
- Be Brief.
- If the message must be long, start with requests and guide lines.
- Write a good subject line.
- Type like you would a letter (do not use
or lol, or LMFAO)
When should we not use e-mail?
Either make a phone call or visit in person to talk when:
- Emotions are high
- The message is delicate
- Too many misunderstanding are occurring.
We’ve all been there after we hit send and wish we hadn’t, gotten the reply with – where’s the attachment?, and even noticed the typos. Worst email send mistake anyone?
One Response to “The Top Ten Rules of E-Mail Etiquette”
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Jaime says this is where you will find opinions and views on B2B marketing and social media. Jaime is a marketing executive working with online marketing and social media in conferences, trade shows, and online communities.
- Stan Phelps: Nice post Jaime. Jeter is a class act. Walk the talk....
- Margaret Core: good reminders!...
- Peter: What this tells me is two things: 1. Brands must always...
- Dan: Jaime, looking forward to having on the team!...
- Sumit: I think they made a huge mistake attacking the likes of Naps...
- Jaime: Thanks for the comment Dean. I wonder if you intentionally ...
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